Shipping Information

We are committed to getting your orders to you quickly and safely. Below is an overview of our shipping policies and procedures.

Processing Time

All orders are processed within 5 working days, with the addition of shipping time on top of this (this will vary depending on your location). Once your order has been processed, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Shipping Costs

Shipping costs vary based on your location. The total shipping fee will be calculated at checkout, so you’ll know exactly what to expect before completing your purchase. Please note: for EU customers, the postage fee at checkout does not include any custom fees that you may occur. For more information about potential import duties please visit this page here.

International Shipping

We ship worldwide! Please note that international orders may be subject to customs fees, duties, or VAT charges upon arrival, which are the responsibility of the customer. please see below for information on what to expect.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order via the shipping carrier’s website. For international orders, this tracking page will also direct you to your own courier provider by clicking the ‘Continue Tracking’’ button.

Questions About Shipping?

If you have any questions or need assistance with your order, please don't hesitate to contact us. We’re here to help!

Order returns T&C’s

Please visit our Terms and Conditions for Returned Order page here

United Kingdom

1- 2 Weeks

Royal Mail Tracked Service

£4.50

Important Information for EU Customers:
Potential Import Duties

Due to recent changes in international trade regulations, customers in the EU may be required to pay import duties and VAT when ordering from outside the European Union. These charges are imposed by your local customs authority and are not included in the price of your order at checkout.

Will I Have to Pay Import Duty on My Order?

Whether you’ll have to pay import duty depends on several factors, including:

• The value of your order

• The specific country you’re ordering from

• The type of goods being shipped

Typically, orders above a certain value threshold will be subject to import duty, VAT, or other handling fees as per your country’s customs regulations.

How Can I Find Out How Much I Need to Pay?

To find out if your order will be subject to additional charges, and to estimate how much these charges might be, we recommend checking with your local customs office. You can also use online resources to calculate potential duties. Below are some helpful links:

• European Commission - Customs Information

• EU Duty Calculator

• Your country’s customs authority website (e.g., HM Revenue & Customs in the UK)

What Happens If Import Duties Apply to My Order?

If your order is subject to import duties, you will be contacted by your local customs office once your goods arrive. They will provide details on the additional charges and how to make payment. Please note that any delays due to customs processing are beyond our control.

Need More Help?

If you have any questions or need further assistance, please feel free to contact us or check with your local customs office for more information.